Privacy Policy

We recognise the importance of protecting your personal data and process it in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR), the applicable laws of the Republic of Lithuania and other relevant European Union legislation. We collect and process only the personal data necessary for our business activities and ensure that it is handled lawfully, fairly and transparently, for specified purposes and only to the extent required to achieve those purposes. We apply appropriate technical and organisational measures to ensure the security, confidentiality and integrity of your data.

This Privacy Policy explains how and for what purposes we process your personal data, how we collect it, how long we retain it, with whom we may share it, and what rights you have as a data subject. This Policy applies to the use of our website https://www.oraoak.com (the “Website”). By using our Website, you acknowledge that you have read this Privacy Policy.

The data controller is UAB “Geras Namas”, registered at Pakalnės g. 5, Raudondvaris, Kauno r., Lithuania, company code 303217179, telephone +370 617 10004, email info@oraoak.com.

We may collect personal data that you provide directly to us when submitting an enquiry form, contacting us by email, phone or other means. We may also automatically collect certain technical information when you use our Website, such as your IP address, browser type, pages visited and duration of visit. In certain cases, we may receive personal data from third parties where permitted by law. We may combine information provided directly by you with data collected through cookies or publicly available sources where appropriate. Our services are not intended for individuals under the age of 16.

We process personal data for the following purposes: responding to enquiries, preparing and concluding contracts, providing our services, complying with legal obligations, protecting our legitimate business interests, and fulfilling regulatory requirements such as risk assessment and “know your client” obligations. The legal basis for processing may include your consent, performance of a contract, compliance with legal obligations, or our legitimate interests.

The categories of personal data we may process include identification details (such as name and surname), contact information (such as email address and telephone number), professional information (such as position or company affiliation), financial or compliance-related data where required, property-related information, and any other data necessary to provide our services.

If an enquiry does not result in a service agreement, personal data is retained for a limited period necessary for evaluation purposes. If a contract is concluded, personal data is retained for the duration of the contract and for a legally required period thereafter, typically up to 10 years, unless a longer retention period is required due to legal proceedings or regulatory obligations.

We use cookies and similar technologies to ensure proper Website functionality, analyse traffic and improve user experience. This may include the use of analytics services such as Google Analytics. You can manage or disable cookies in your browser settings; however, doing so may affect Website functionality.

We do not disclose your personal data to third parties for direct marketing purposes without your explicit consent. Personal data may be shared with service providers, professional advisors or public authorities where required by law or necessary for the provision of our services, always in compliance with GDPR requirements.

Under the GDPR, you have the right to access your personal data, request rectification of inaccurate data, request erasure, restrict processing, object to processing, request data portability and withdraw consent where processing is based on consent. You also have the right to lodge a complaint with the supervisory authority in your country of residence or with the State Data Protection Inspectorate of the Republic of Lithuania.

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of such websites.

We may update this Privacy Policy from time to time. The most current version will always be published on our Website. If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact us at info@oraoak.com or by post at the address provided above.